Privacy Policy

 

ChiRevival Privacy Policy

Effective date: December 1, 2022

Thank you for using this service, which is owned and operated by ChiRevival, LLC (“ChiRevival,” “we,” “us,” and “our”) This Online Privacy Policy (this “Policy”) describes the information we collect from or about you through the ChiRevival-owned websites and mobile apps on which it is posted (collectively referred to as this “Site”). It also describes how we use and share that information and some of the steps we take to protect your privacy.

Scope of This Policy

This Policy applies to the information we collect from or about you through this Site. It does not apply to information we collect through other channels, such as over phone or in person, at our studios. Some of the information ChiRevival collects through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be nonpersonally identifiable, such as your IP address.

ChiRevival has provided this Policy so that you will know what information ChiRevival collects, how ChiRevival uses this information, the types of third parties with whom ChiRevival may share this information, and some of the choices that are available to you.

Your Consent

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy, you may not use this Site. If you have questions about this Policy, please contact us by phone at 866-441-YOGA (9642).

Our Terms of Use

This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site.

Your Choices

In General. We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information.

Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.

Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. You may be able to change preferences through your account. Otherwise, please contact us using the information provided below. You may opt out of promotional emails by clicking the unsubscribe link in the footer of any promotional email we send you.

This Policy May Change

ChiRevival reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of the Policy on this Site. These changes will only apply to the information we collect after we have posted the revised Policy on this Site.

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

Information We Collect

Information You Manually Provide. ChiRevival collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you create an account, complete a questionnaire, communicate with us, sign up for an event, or otherwise interact with this Site.  Some of the information you manually provide may be personal information, such as your name and contact information.

Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.

Information from your browser or device. ChiRevival collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.

The information we receive from your web browser and device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes—for example, to detect intrusions into our network—and we might share our server logs, which contain visitors’ IP addresses, with the appropriate investigative authorities who could use that information to trace and identify you.

Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;

  • support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;

  • personalize your experience when you use this Site; and

  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

Information About Interest-Based Advertising and Third-Party Cookies

We use Google Analytics, a web analytics tool that helps us understand how visitors engage with this Site. To learn more about Google Analytics, click here.  In addition, we may engage in interest-based advertising or "online behaviroal advertising" by collecting (or by allowing third parties to collect) information through this Site about your web-viewing behaviors over time and across non-affiliate websites for the purpose of using that information to predict your preferences or interests and to deliver advertising to you based on the preferences or interests inferred from your web-viewing behaviors.  On our website, interst-based advertising may be executed through delivery of third-party cookies to your computer or mobile device. Other technologies may be used for the purpose of interest-based advertising on our mobile app.

You have choices about the collection of information by third parties on this Site. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to ChiRevival.

In addition, if you would like to opt out of having participating entities collect information about your online behaviors for advertising purposes when you are browsing our website, click here for a "Website Opt Out." you will be directed to an industry-developed website that allows you to choose whether each listed entity may collect and use data for interest-based advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the Website Opt out, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.

The Website Opt Out described above works only on websites. To opt out of having participating entities track your behaviors for advertising purposes when you are using our mobile app, download and use the Digital Advertising Alliance's "App Choices" app. As with the Website Opt Out, the "Mobile App Opt Out: prevents tracking only by participating entities. 

Please note that the Website Opt Out and Mobile App Opt Out are device specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices, you need to take the steps outlined above from each device.

How We Use Your Information

Generally, we may use the information we collect through this Site:

  • to provide the information, products and services you request;

  • to provide you with effective customer service;

  • to provide you with a personalized experience when you use this Site;

  • to contact you with information and notices related to your use of this Site;

  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us); 

  • to improve the content, functionality and usability of this Site;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit or fraud prevention purposes; and

  • for any other purpose identified in an applicable click-through agreement or other agreement between you and us.

How We Share Your Information

With Third–Party Vendors. ChiRevival shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.

With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.

In aggregate or de-identified form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively.

As Part of a Business Transfer. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization, or if we liquidate our assets and sell them individually. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.

To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; or to protect our own rights or property or the rights, property or safety of our users or others.

How We Protect Your Information

ChiRevival takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

A Note About Children’s Privacy

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission.

Links to Other Websites

This Policy applies only to this Site. This Site may contain links to websites that are not operated by ChiRevival.These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. ChiRevival does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.

Access to Your Information 

If you would like to review, correct and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within the time limit set out by the applicable privacy legislation. We will use reasonable efforts to comply with your request, as required by applicable law.

Retention of Personal Information

ChiRevival retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.

This Site Is Hosted on Servers Located in the United States.

ChiRevival is a U.S. corporation. The servers that support this Site are located in the United States. While it is in our possession, your information will generally be stored in ChiRevival databases or databases maintained by our third-party service providers on servers and data storage devices located in the United States. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries, however, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country outside the United States, by using this Site you consent to the transfer of your information to the United States.

eGifts and Referrals

If you choose to use send electronic gift cards, or referrals to third parties, you must first obtain their permission to provide their personal information, such as their name, phone number or email address, to ChiRevival. The referred information will be used by ChiRevival for the purpose of contacting the third party recipient, on your behalf, to deliver the gift card or referral via email.

Governing Law

This Policy shall be governed under the laws of the State of Colorado United States of America without regard to its conflicts of law provisions.

Questions About This Policy or ChiRevival’s Data Practices

If you have questions or concerns about this Policy, or ChiRevival’s data practices, please contact us. You may also contact us at:

ChiRevival Corporate Headquarters 3001 Brighton Blvd Suite 269 Denver, CO 80216  

CCPA Privacy Notice

Information for California Residents

In addition to our full Privacy Policy at https://www.ChiRevival.com/content/privacy-policy, this CCPA Privacy Notice applies to certain California residents (“Consumers”) from whom we collect personal information as a business under the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”).

For the purposes of this CCPA Privacy Notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the CCPA. 

Personal Information does not include information that is:

  • Lawfully made available from government records;

  • Deidentified or aggregate information; or

  • Otherwise excluded from the scope of the CCPA.

Consumer does not include a natural person acting as a job applicant to, employee of, owner of, director of, officer of, medical staff member of, or contractor of ChiRevival, LLC to the extent such person’s Personal Information is collected within the context of the person acting in such role.

California Consumers’ Rights and Choices

If you are a Consumer, the CCPA may permit you to request information regarding the:

  • Categories of Personal Information (as defined by the CCPA) collected, sold or disclosed by us;

  • Purposes for which categories of Personal Information collected by us are used;

  • Categories of sources from which we collect Personal Information;

  • Categories of third parties with whom we share Personal Information; and

  • Specific pieces of Personal Information we have collected about you and in some cases your Household.

In addition, if you are a Consumer, you may:

  • Opt out of the sale of your Personal Information, in some circumstances;

  • Opt out of receiving marketing communications from us; however, you may still receive administrative communications regarding our services;

  • Optin to certain financial incentive programs we may offer related to the collection, retention, or sale of your Personal Information; and

  • Request that we and our service providers delete Personal Information we have collected from you, in some circumstances.

Further, the CCPA provides Consumers with the right not to receive discriminatory treatment by a business for the exercise of these CCPA privacy rights, subject to certain limitations.

Collection and Disclosure of Personal Information from Consumers

The table(s) below outline how we handle Personal Information collected about Consumers in the preceding 12 months from the date this CCPA Privacy Notice was last reviewed.

Category of personal information we may collect: Identifiers

 The personal information contains:

The Identifiers contain the following information: names, billing address, home address, email address, phone number, birthdate, signature and emergency contact.

Whether we have sold or otherwise disclosed the Personal information in the previous 12 months:

 

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks, Third parties integrated into our services.

Category of personal information we may collect: Personal Characteristics 

The personal information contains:

 

The Personal Characteristics contain the following information: names, billing address, home address, email address, phone number, birthdate, signature and emergency contact.

Whether we have sold or otherwise disclosed the Personal information in the previous 12 months:

 

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks, Third parties integrated into our services.

Category of personal information we may collect: Commercial Information

The personal information contains: 

The Commercial Information contain the following information: purchase history and visit history.

Whether we have sold or otherwise disclosed the Personal informationin the previous 12 months:

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks

Category of personal information we may collect: Internet/Electronic Activity

The personal information contains:

The Internet/Electronic Activity contain the following information: web history, IP address, mobile ID and device type.

Whether we have sold or otherwise disclosed the Personal information in the previous 12 months:

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks.

 Category of personal information we may collect: Geolocational Data 

The personal information contains:

The Geolocational Data contain the following information: geolocational data.

Whether we have sold or otherwise disclosed the Personal information in the previous 12 months:

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Data analytics providers, Operating systems and platforms, Social networks 

Category of personal information we may collect: Inferences

The personal information contains:

The Inferences contain the following information: comments.

Whether we have sold or otherwise disclosed the Personal information in the previous 12 months:

We have not sold the personal information in the previous 12 months. However, we may have otherwise shared the personal information with third parties in the previous 12 months.

Categories of Third Parties, If Shared:

Advertising networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks

Use of Personal Information

Such information may be used for the purposes disclosed in our Privacy Policy, https://www.ChiRevival.com/content/privacy-policy, and the purposes described below, or as otherwise permitted or required by applicable law or disclosed to Consumers at the time of collection: Providing our services, Communicating with Consumers, Developing and providing marketing materials, Personalizing the experience of Consumers on our services including providing tailored content, Facilitating transactions and payments, Responding to trust and safety issues, Complying with judicial process or government requests, Auditing related to a current interaction with Consumers and concurrent transactions including but not limited to counting ad impressions to unique visitors; verifying positioning and quality of ad impressions; and auditing compliance with this specification and other standards, Detecting security incidents; protecting against malicious; deceptive; fraudulent; or illegal activity; and prosecuting those responsible for that activity, Debugging to identify and repair errors that impair existing intended functionality, Performing services on our behalf or on behalf of our service providers including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on our or our service providers’ short-term transient use our or our service providers’ behalf, To provide you with information about products or services that you request from us; To fulfill or meet the reason for which the information is provided; To contact you and/or provide you with email alerts; for event registrations and other notices concerning our products or services, surveys, events, or news, that may be of interest to you; To carry out our obligations and enforce our rights including those arising from any contracts entered into between you and us, including for billing and collections; To administer, evaluate, improve, or modify the Site, including applications, and other online services  and present their contents to you; To administer, evaluate, improve, or modify the products and services offered in our studios; For testing, research, analysis and product and service development; As necessary or appropriate to protect the rights, property, and safety of us, our clients or others; To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes; As described to you when collecting your personal information or as otherwise set forth in the CCPA; To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred; To fulfill any other business or commercial purposes at your direction or with your notice and/or consent..

Collection of Personal Information

In the preceding 12 months since this CCPA Privacy Notice was last reviewed, we have collected Personal Information from the following categories of sources: Directly from you (e.g. forms you complete or products and services you purchase).

Requests

If you are a Consumer, you can make requests to know what personal information we have collected you in the past 12 months or to delete your personal information via https://www.requesteasy.com/5ea9-3552 or 855-789-8500. 

We have not sold your Personal Information for the preceding 12 months from the date of the last review of this CCPA Privacy Notice.

Please be aware that we do not accept or process requests through other means (e.g., via fax or social media).

We will review the information provided and may request additional information to ensure we are interacting with the correct Consumer. If you have a password-protected online account with us, you may be required to log-in to your account for identity verification. If you do not have an account with us, additional information to verify your identity may be required by law before we may take action upon such a request. This additional information may vary depending on the nature of your request and/or the nature of the information about which your request relates. In some cases, we may also be required by law to obtain a signed declaration under penalty of perjury from you that you are the subject of the request being made.  If we suspect fraudulent or malicious activity on or from your account, we will delay taking action on your request until we can appropriately verify your identity and the request as authentic.

By law, we are not required to collect Personal Information that we otherwise would not collect in the ordinary course of our business, retain Personal Information for longer than we would otherwise retain such information in the ordinary course of our business, or reidentify or otherwise link information that is not maintained in a manner that would be considered Personal Information. If we have not requested specific additional information from you to verify your request, please do not send such information. 

We generally will aim to avoid requesting additional information from you for the purposes of verification. However, if we cannot reasonably verify your identity or more information is needed for security or fraud-prevention purposes, we may consider any of the following factors, alone or in combination, in requesting additional information:

  • The type, sensitivity, and value of the Personal Information collected and maintained about the Consumer, as applicable law requires a more stringent verification process for sensitive or valuable personal information; 

  • The risk of harm to the Consumer posed by any unauthorized access or deletion; 

  • The likelihood that fraudulent or malicious actors would seek the Personal Information; 

  • Whether the Personal Information to be provided by the Consumer to verify their identity is sufficiently robust to protect against fraudulent requests or being spoofed or fabricated; 

  • The manner in which we interact with the Consumer; 

  • Available technology for verification; and

  • Other factors that may be reasonable in the circumstances, are consistent with industry practice, are recommended by California government officials, or which may be required by law or regulation following the effective date of this CCPA Privacy Notice.

If your request is regarding household information, the same verification steps above may be required before we can provide you with aggregate household information. In addition, if you do not have a password-protected online account with us, for us to process a request for access to or deletion of specific pieces of information regarding your household, we may need all members of the household to make the request, and we may need to individually verify each household member and that each member making the request is currently a member of the house.

We reserve the right to charge a reasonable fee or take other appropriate action in response to requests from a Consumer or household that are manifestly unfounded or excessive, in particular because of their repetitive character.

You may designate an authorized agent to make a request on your behalf pursuant to applicable law. We accept documentation of your designation in the form of a valid power of attorney and/or a written authorization signed by you and the authorized agent. You must submit evidence of your designation of an authorized agent in writing to: 45170 Kincora Dr., Sterling, VA. 20164, UNITED STATES. We may require verification of your authorized agent in addition to the information for verification above for Consumers and households.    

Children

Our services are not directed to children, and we do not knowingly collect or sell Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us through the Contact Us section below.

Notice of Financial Incentive

We do not offer financial incentives to Consumers based upon the collection, retention or sale of a Consumer’s Personal Information.  Contact Us

If you have any questions or concerns regarding this CCPA Privacy Notice, contact privacy@ChiRevival.com.

Last updated: November 30, 2021

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ChiRevival 45170 Kincora Dr., Sterling, VA.